Volunteering in the Disability Services and Programs Office

January 16, 2015

By Lauren Redman

As a graduate student in the USC Rossier Postsecondary Administration and Student Affairs program, I have had the opportunity to serve students within USC’s Disability Services and Programs (DSP) office. The mission of DSP is to “assist in creating an accessible university environment for students with disabilities and to serve as a resource in facilitating access through reasonable accommodations, training and collaboration.” My role as a counselor has allowed me to develop my interpersonal skills as well as an understanding of the importance of the laws and regulations of the Americans with Disabilities Act (ADA).

2014 Disability Access Team

The 2014 Disability Access Team at the L.A. Memorial Coliseum. Lauren is third from the right.

Through my initial involvement with DSP, I was able to learn about and join the Disability Access Team. The group, made up of students and staff, provides assistance to individuals with disabilities at USC sporting events. My experiences as a Disability Access Team member have provided me with a better understanding of the needs of individuals with disabilities and the challenges they may face in a large and unfamiliar environment. I have had the pleasure of meeting many incredible students, parents and community members through this position and have been able to share my appreciation and passion for athletics with others.

I want to encourage prospective or current students at USC to get involved on campus and help others. Through my two positions with DSP, I have been able to foster relationships with people I may not have had an opportunity to interact with in the past. When serving your peers or members of the community, you will find your contributions and assistance to be highly enjoyable and rewarding.


 Lauren is in her first year of the PASA program. She is from a small town outside of Seattle and had lived in the state of Washington her entire life before moving to Los Angeles in August 2014. After earning a BA in Psychology and Early Childhood Education from the University of Washington, Redman decided that a Master’s in Higher Education would allow her to work toward her goal of becoming an advocate for college students and serving as vice president for student life at a large institution.