Faculty in the Enrollment Management and Policy program is subject to change
Senior Scholar at the Center for Enrollment Research Policy and Practice at USC Rossier and a Distinguished Provost Emeritus of Educational Leadership and Policy Studies at Indiana University
Professor Hossler teaches course in Organizations and Leadership; Research, Planning, and Accountability; and Retention and Enrollment Management. He has authored or co-authored 23 books and scholarly reports, more than 100 articles and book chapters and about 200 paper presentations. He has also served as vice chancellor for student enrollment services at Indiana University, Bloomington and is the founding director of the Research Center at the National Student Clearinghouse. He has received awards for his research from the American College Personnel Association, the Association for Institutional Research and the National Association of Student Personnel Administrators.
Professor of Practice and Executive Director of the Center for Enrollment Research, Policy and Practice at USC Rossier
Professor Lucido’s areas of expertise include college admissions, higher education access and enrollment management. He has played a leading role at the national level in initiatives to improve access for low-income and underrepresented students and to design and execute effective and principled college admission and enrollment management practices. He has also been the chair and a national presenter for the College Board’s Task Force on Admissions in the 21st Century; the Vice Chair of the Commission on Access, Admission, and Success in Higher Education; and a member of the Low Income Task Force. As executive director of the USC Rossier Center for Enrollment Research. Policy and Practice, he oversees the only independent research center in the United States serving admissions and enrollment specialists.
Vice Provost for Enrollment Management at the University of Michigan
Professor Ishop is an internationally recognized expert, speaker and advisor on issues in higher education related to admissions, enrollment, diversity and affordability and has served on various boards for the College Board, ACT, Coalition for Success, NCAA and others. Professor Ishop leads a dynamic team in Michigan’s enrollment and strategic initiatives, overseeing undergraduate admissions, financial aid, new student programs, registrar, marketing and communications, technology and enrollment research. Prior to Michigan, she served for 17 years at the University of Texas at Austin. Professor Ishop received her Bachelor’s, Master’s and PhD in Higher Education Administration from UT Austin.
Co-founder and managing partner of EducationCounsel, LLC
Professor Coleman is a national leader on issues regarding the educational benefits of diversity, with a particular focus on the ways institutions may consider race, ethnicity, gender and other factors in their admissions, aid and outreach strategies as well as on issues associated with testing and test use. His areas of expertise also include issues affecting the intersection of K-12 and higher education, with a focus on policy and legal issues affecting higher education enrollment decisions.
Secretary of Administration for the state of Kansas and Vice Provost of Undergraduate Studies at the University of Kansas
Professor Burns-Wallace’s research focuses on issues of access and success for students of color and low-income students throughout higher education as well as equity-minded leadership. She was selected as an American Council on Education Fellow for the 2013–14 academic year. In this capacity she worked directly with presidents and other senior leaders, observing how the institution and its leaders address strategic planning, resource allocation, development, policy and other issues and challenges. Professor Burns-Wallace holds a dual bachelor’s degree in international relations and African American studies from Stanford University, a Master in Public Affairs from the Woodrow Wilson School of Public & International Affairs at Princeton University and a doctorate in education from the University of Pennsylvania.
Vice President Emeritus, Enrollment & College Relations at Dickinson College
Professor Massa has served in admissions, financial aid, marketing and enrollment management for 44 years. He is often cited in the Chronicle of Higher Education and has published widely in the field of college admissions and enrollment management and has been active as an instructor and journal editor in national organizations for admissions and financial aid professionals. He was formerly the chief enrollment officer at Johns Hopkins University, Dickinson College and Drew University and the chief marketing officer at Lafayette College.
Senior Associate Director for Financial Aid at University of Southern California
Professor Dieken has worked in higher education for 24 years in enrollment services, focusing on financial aid policy for undergraduate and graduate students. A two-time alumnus of USC Rossier (PASA and EdD), he wrote his doctoral dissertation on the effect of student loan debt on graduate students in master’s programs. His goal is finding ways to link academic research with actual practice in financial aid offices.